Legal

Refund Policy

Last updated September 2026

Digital goods

All purchases are for digital, virtual items delivered instantly. As such, purchases are generally non-refundable once delivered.

Exceptions

If a perk was not delivered due to a technical error, contact staff on Discord and we'll make it right — usually by re-delivering the item.

Chargebacks

Initiating a chargeback instead of contacting us will result in a permanent ban across the network and Discord, and removal of all associated perks.

Contact

Questions about a purchase? Open a ticket in our Discord and the team will help.